Refund Policy

Get Sum Apparel | OFFICIAL STORE

Refund Policy

Refunds & Returns


If you are not completely satisfied with your purchase, we're sorry to hear that. However, simply contact us at [email protected] within 14 days of purchase, including an explanation for the reason of return. After agreeing the return of the item(s), please send the item to us in its original unused condition.


Returned items should be unused and unworn (if applicable) and must be returned in original packaging with any enclosed documentation. We will issue an agreed refund on receipt, excluding the original delivery charge. Alternatively, if preferred, we will also be happy to exchange the item.


Please note:
Goods will only be accepted for return if an email is sent to us and the reason provided agreed, unless we have notified you otherwise.
The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.


The cost of returning the item to us is your responsibility. Delivery charges are only refundable where goods are faulty and a refund is made.
Please also note we will refund an item if it is faulty, after a thorough check of the item. Please allow 7 working days for a refund to be processed.